The activation link is available for 30 days after you register. If you don't activate your account within this time, you must register again.

  • Check your spam or junk folder for the registration email.
  • In myAir, register again and check that your email address is correct.

Your username is the email address you used when you registered for myAir.

Your serial number is already in use.

Check the serial number on the back of your machine to ensure you entered it correctly. Otherwise, contact myAir support for help.

myAir supports all AirSenseTM 10 or AirCurveTM 10 machines with built-in wireless connectivity, where a supported wireless network is available. These machines all contain an 11-digit serial number and a 3-digit device number on the back of the machine.

myAir supports all AirSenseTM 10 or AirCurveTM 10 machines with built-in wireless connectivity, where a supported wireless network is available. These machines all contain an 11-digit serial number and a 3-digit device number on the back of the machine.

No. myAir supports only one CPAP machine per email account.

The activation link is available for 30 days after you register. If you don't activate your account within this time, you must register again.

You might see this message if myAir services are temporarily unavailable. If you see this message, wait a few hours and try again.

Check that:

  • You are using a supported CPAP machine. myAir currently supports AirSenseTM 10 or AirCurveTM 10 machines with built-in wireless connectivity, where a supported wireless network is available.
  • The serial and device numbers on the back of your machine match what you entered in myAir.